We are introducing a new all-in-one communication system which will allow us to provide better information to parents via text/push messages to your mobile phone. A new, free, smartphone app for parents is now available for download called ‘School Gateway’ for Apple (iOS 8 on the iPhone 4S or later, iPad, iPod Touch) and Android (4.0 / Ice Cream Sandwich or later) devices.
School Gateway will also allow you to view your child’s/children’s attendance, merits and concerns, as well as book parents evening appointments. As of June 26th 2018, we will be discontinuing the use of our current parent portal. The parent portal link on our website will change to the new School Gateway (Schoolcomms) system- https://login.schoolgateway.com/0/auth/login.
Please could you download this new app to your phone (it’s free) as it will help us improve communication with parents.
The set-up process is simple and will take no more than a couple of minutes:
1. Search for “School Gateway” in the Apple App Store/Google Play or on your phone go to www.schoolgateway.com/apple (Apple) or www.schoolgateway.com/android (Android)
2. Install the app and if you are asked then say yes to “Allow Push Notifications”
3. When you launch School Gateway for the first time, please select ‘New User’ and enter the email address and mobile telephone number you have registered with the school
4. The system will send a PIN code to your phone; please enter this PIN code and the app will be activated for you.
As soon as you’ve got the system set-up, all of the text messages we send you will appear in the app; you’ll receive notifications/alerts as normal.
If you have any further questions, please email ict-support@burnsidecollege.org.uk and we will be happy to help. If you have recently changed your email address or mobile telephone number, please let us know so we can update our records.
Thank you for your help.
